Evolution and Innovation of the Financial Systems. Can the Financial System be updated?

Finance has always been my Achilles’ heel. It was my weakest subject during my MBA, the subject in which I scored my lowest grades. Never understood anything about the subject, but now that I think about it, it was probably because finance never interested me. And, as fate would have it, the first job I got straight from college was with a bank, and a few years later, the second job was with an insurance company.

So, whether we like it or not, finance will always be a big part of our lives. And if you think about it, you have been involved with finance ever since that day your mother gave you that coin to buy that candy from that shop near your school. And today finance is part of everything we do.

In today’s world, without a financial medium there is very little that can be done – no shopping, no job, no entertainment, no companies, no products, etc., etc., you get the picture! Finance is one of the key fulcrums around which the human existence revolves.

Today’s financial system is a product of thousands of years of financial evolution. The world’s financial system is very complex, formed by the overlapping of multiple, global financial networks that move trillions of dollars a day to serve billions of people. People who in turn use it to improve their quality of life – purchasing, trading, and investing.

Like everything huge and complex, there are a number of drawbacks. The system’s size and complexity makes it slow, expensive, lacking in transparency, and hence open to fraud. It is a system that thrives on speculation and seems to create concentrations of wealth. In today’s age of information and globalisation, is it possible to create a more functional financial system?

A complex system, formed by the overlapping of multiple, global financial networks that move trillions of dollars a day to serve billions of people

So, what is a financial system?

Simply put, it is the information layer that records and mediates economic activity. Finance serves the function of accounting for, and exchanging of, economic value. Financial systems enable funds to be stored and moved between the people involved in an economic transaction. Enabling the economic players involved, be it individuals or organisations, to share in the ownership of the economic activity, with the associated risks and returns.

Evolution of the Financial System

A financial system has always existed, and throughout history it has evolved from a community based financial system, to an industrial age centralised system, to today’s new global financial institutions centred around information technology. There are of course a number of factors that have contributed to the development of the modern financial systems, from double entry accounting, to nations adopting a single, common economic system that spanned a relatively large geographic area, and finally, to capitalism and large investments in industrial infrastructure.

Capitalism and industrial investments lead to the amassing of great wealth, which in turn resulted in even greater investment in industry. This resulted in the need for bigger, more sophisticated institutions for the regulating, storing, investing, and distribution of financial assets. Due to industrialisation, organisations moved from a more local/regional level to a national level, as a result, small local community banks with their local financial systems could not meet the demands of the industrial age. This naturally resulted in a centralised national/federal/reserve banking system coming into existence, which was the driving force behind the industrial economy.    

Sophisticated institutions were need to facilitate capital investment into industry

With the world economy becoming more accessible and deregulated, financial systems have evolved to become more standardised at a global level, becoming a system that manages a large flow of capital, organising the assets and liabilities of people and organisations around the planet.

The financial system continues to evolve and innovate to serve customers better, and move money more efficiently – from credit cards, to SWIFT interbank exchange, to ATM’s, online and mobile banking, and finally to financial products that are heavily based on speculation.

While the modern financial system continues to innovate, evolve, and improve the lives of the people using the system, there are also a number of challenges that impact the system.

A large percentage of society today is only interested in making the “quick buck”. This has resulted in the creation of financial products that are based on speculation, and this is where most people are investing their money. As a consequence of this, the actual investment made to the economy, and industry is reduced, and makes the system unstable and prone to collapse.

  • Global financial systems, while having a digital façade of simplicity, are in reality very complex and expensive to create and maintain, requiring a number of intermediaries to keep the entire system functional. All of this adds to the cost of the system, making the system inaccessible to billions of people around the world.
  • The system is made closed on purpose to protect the data it contains, as a result it lacks transparency, which from time to time, results in people on the inside taking advantage of the system to commit crimes and abuse trust.

45% of financial services organisations have suffered frauds in the last 12 months

PricewaterhouseCoopers LLP, Sixth Global Economic Crime Survey – Financial Services Report
  • Like any system centred around information technology, security is a major concern, and back doors into the system can always be found by a determined hacker.
  • The modern financial system can be complex and difficult to understand, especially with the evolution of FinTech (finance + information technology). Technology companies have entered the world of financial services, offering a number of products along the value chain, but are still not able to offer the full services that a traditional financial service provider offers.

The financial system is once again starting to evolve with the internet driving innovation, pushing the financial system into a more decentralised model. Blockchain, distributed ledgers and tokens are showing the potential for the new forms of the financial system. With the internet providing the platform to record, store and exchange value independent of centralised institutions, resulting in an economy wide accounting system that is secure and transparent. Is this the future of the truly global financial system?

This is all truly complicated to be covered in a blog post, and especially not by me!

If you are interested in learning and being better prepared for the opportunities and challenges in the world of business, have a look at our list of programmes and see if we have anything that could help.

You can chat LIVE on WhatsApp with one of our Education Advisors for more information on all the programmes we offer, application process, and for information on discounts we might be offering at this time.

#DILO (A day in the life of) a master’s student – Nigel

As a former Education advisor, if I had to pick one of the most frequently asked questions by prospective students, it would definitely be “How many hours do I need to study?” 

The vast majority (if not all) of our students are working and leading remarkably busy professional lives. Some are motivated and have already decided to undertake a master’s, while others contemplate the unknowns of an online programme. In my experience, two things effect their decision the most.  

First – finances, and second, being able to strike the perfect work, study, and life balance. While I cannot completely help you with the finances (partially yes – check out the discount offers currently being offered on our online MBA, MSc, and LL.M programmes), I thought what I could do to help was to bring some facts to light about the other unknowns – what does a typical day in the life of an online master’s student look like? 

I asked a few of our students from different walks of life, occupations, and personal situations to answer a few questions on their study tactics and strategies, plans and reality, and so on. I thank each one of the respondents for taking the time to share their experiences and give valuable advice to you – possibly future students. In our ‘a typical day in the life of a master’s student’ blog series once a month, we will bring to you one of our real students or alumni sharing the insights.  

Today, we’re looking at Nigel’s typical study days. Nigel, an RKC & University of Cumbria soon-to-be graduate, offered us these answers: 

An Introduction 

Vidhi Kapoor (VK): Which programme did you choose and why? 

Nigel Lee Tranter (NT):  MBA – Leadership and Sustainability, I chose this topic for two reasons  

1. I have a passion and high degree of interest in both topics  

2. I wanted to study through a recognised programme and a recognised college/university, and I wanted something I could easily apply in the workplace 

The Study Plan  

VK : How did you plan to study each module, and what was the reality? How many hours did/do you have to put in each day/or in a week? 

NT: My initial plan was to commit the majority of study hours at a weekend, however, in reality what actual worked was daily early mornings (2 hours per day) with a supplemental number at the weekend which flexed between 4 – 6 hours depending on workload. 

VK: What part of the day did/do you find most suitable to study? (e.g. early mornings, lunch break, evenings, weekends?) 

NT: For me definitely early mornings starting at 5 or 5:30 

VK: How much time did you devote for each assignment? 

NT: I assessed the requirements after reviewing each assignment and built in an extra 30% as contingency to allow for extra reading, research and breaks as each assignment progressed, this was based on the evolving nature of discovering something new and interesting during the research phase. I set aside about 20 hours per week for studies.

Travelling and Communication 

VK: Did you travel for work? How did travelling impact your ability to study? 

NT: Only rarely did travel affect my study time due in part to the early morning start time plus mode of travel (usually train or airplane) allowed me to study while travelling also. 

VK: How were you able to interact with peers and/or professors given the time differences? 

NT: The use of virtual and collaboration technologies eradicated the time differences. During my dissertation my supervisor and I agreed to also supplement using WhatsApp also to support the learning experience. 

A typical day as a master’s student 

VK: What does a typical day as an Online Masters’ student look like for you? 

 NT: Start at 5 or 5:30am, study for 2 hours. Commence my normal business day around 8 am, finish my business day circa 6 to 7pm then depending on how I felt, perhaps another hour’s study, however this was always optional so as not to feel it was mandatory thus avoiding the learning experience becoming stressful. 

Any advice? 

VK: Any advice you have for students to better plan their studies. 

NT: Find your working space and condition yourself to prepare for learning when you enter this space. Build in contingency for holidays and breaks to avoid building pressure. Find your optimum study period of the day when you are most productive and experiment with this timeframe, learn how to research effectively to get the quality results you want, study productivity techniques that work for you and finally enjoy the experience. 

Alright folks, this was a sneak peek of a typical day in Nigel’s life as a master’s student. I hope you find it insightful and informative and that it gives you an idea of what to expect when you enrol for our master’s programmes. Watch this space as we have many more interesting insights coming up! 

Women in RKC – Jelly Offereins – One who found a perfect Master’s programme that seemed “too good to be true”

Allow me to introduce you to an RKC graduate of our MA Leading Innovation and Change programme, now working as the Director of International Affairs for a Business school in the Netherlands.  

Who is Jelly Offereins? A short profile: 

Vidhi Kapoor (VK): Who are you, really? 

Jelly Offereins (JO): I am an energetic, task-driven, positive personality with a passion for international interactions and collaboration. I studied, lived and work(ed) across borders and as the Director of International Affairs for a Business School in the Netherlands. I support students, staff and faculty in increasing their international exposure and competence.  

Husband Paul, dog Flynn and I live in an empty nest, which is luckily not really empty as the girls (21, 23) find their way ‘home’ well. 

Jelly Offereins

Getting back into education 

Your story of getting back to do a Master’s degree 

VK: What was the driving force behind your enrolling for an online degree? Who inspired you? What motivated you? 

JO: After having decided that I wanted to do an international master’s, with a broad focus, I specifically looked for a master (mainly) that was delivered online, for several reasons. As I travel for work quite regularly, I was afraid to miss class – and consequently dedication – required in a traditional master. Also, because being away from home regularly, I would not have liked to leave home on Friday evenings and Saturdays for school; remote learning gave me more flexibility in combining private life and studies /work. Last but not least: I was somewhat skeptical about an online master’s; could it be as good as a traditional one with regard to interaction, peer-learning, broad and deep investigation and reflection? 

VK: What were the thoughts/situations/people/challenges holding you back from starting (if any)? How did you overcome them? 

JO: For quite a while, I kept on postponing doing a master’s since work was demanding all my time and attention and I felt it would not fit in my professional and private schedule. The online master’s enabled me to plan/block bigger chunks of time (rather than scattered moments) that I could dedicate to the master’s, which worked better for me.  

VK: What surprised you the most when you started your studies? 

JO:  That I loved it right from the start!  

I loved that I could watch the videos and rewind them endlessly when I did not fully understand; 

I loved the diversity in the classroom;  

I loved that the group operated like a traditional class: there were people with lots of opinions and a strong voice, and people who brought in great sources and very well considered views, there where people like me – listening/reading carefully and posting moderately-, teachers mirrored, posed critical questions, etc. 

VK: Do you feel there are unique challenges women face when deciding to get back into education? 

JO: Yes, and that these challenges may vary in different parts of the world and in different (sub-)cultures, financial issues, access to (earlier) education, jobs and career path, self-confidence 

Getting the degree 

The work to get the degree – what did you learn, how did you balance, what would you do differently 

VK: Which programme did you do? Why? 

JO: MA Leading Innovation & Change 

My earlier degrees focused on resp. Hotel Management and International Marketing; I decided I wanted to do something broader and more strategic 

VK: What is the single most important thing you learned during the programme? 

JO: Self-confidence, self-knowledge, critical reflection 

I had never written academic papers in English, I had never interacted online-only, most of the content was new to me, and I discovered that I liked it and that I was good at it. 

VK: How did you balance work and studies? 

JO: What helped the most is that I really liked the programme and the way it was delivered (the videos, the sources) – asynchronously. 

I work full time, and was lucky to have 0.1 FTE from my employer to work on the master’s. My kids were happy and healthy teenagers.  

For the videos I blocked 2-3 hours. Every 4-5 weeks, I tried to take the Friday or Monday off. I used weekends and holidays and I told my family that I’d rather work on the master’s than watch TV or read a book (and they let me). 

VK: Any particular challenges to being a woman and studying online, or do you think all students face the same ones? 
JO: It works better if you are in the position that you can work on your study for some hours (or even a day, or even 2) more or less continuously. If other tasks at home/in the family also require attention throughout the day, the study work may be jeopardized.  

 Life post degree 

What changed, if anything? 

VK: What’s new in your life since graduating / starting your studies? Any visible impact already? 

JoI have more self-confidence and I feel proud 

The most important thing that Jelly learnt during the Master’s are – Self-confidence, self-knowledge, critical reflection

VK: Anything you are doing differently now because of the things you learned? 

JO: I am better in critical reading, critical questioning, reflecting 

VK: Do you feel that getting a Master’s degree or doing other online programmes can reduce gender discrimination in the workplace? 

JO: I would say getting a master’s may have a positive effect on the career chances for a woman; an online master’s programme maybe easier to fit in than a traditional master’s, however depending on the home situation and support. 

Advice for other women 

Or other students, really. 

VK: Imagine you could send a message back in time to your pre-degree self: what would it be? 

JO: Dear Jelly, I know that you want to have your master’s degree and I also know that you spend a lot of time on your demanding full-time job and that you also want to be a good and nice mother and that you do not want to spend evenings and Fridays/Saturdays away from home to go to school. I think I found the perfect the master programme for you: it is International, it is a UK degree, its is about Leading Innovation and Change and ….it is online, with one week in York, and it is not expensive! It is almost too good to be true. I have been looking for ‘the adder under the grass’ but cannot find it. Have a look at this link https://rkc.swiss/catalogue Kind regards, Jelly MA 

VK: Imagine you could send an object back in time to your pre-degree self: what would it be? 

JO: pair of headphones 

Closing thoughts 

VK: Anything else you would like to add that could help with the goal of increasing women’s participation/access to a Master’s degree? 

JO: Member gets member programme*; 

Mentors and mentees;  

Increase awareness of online: combine job with study, combine home-task with study 

[*Editor’s note: RKC does in fact have a referral programme in place, allowing current students to refer friends and relatives. Talk to our advisor to know about the benefits and discount offers of the referral programme].

I hope this blog brings much inspiration and encouragement to all our readers and motivate you to start the masters that you have always dreamt of.

Event Management during COVID-19

Well, I have said it before, and I am saying it again – we live in difficult times. But the more I think about it, maybe “difficult” is not the right term to use. I think the right word to use here is “challenging”, and “challenging” isn’t as bad as “difficult”. And what challenges give us, are opportunities.

This “opportunity” (and I know it might seem crass to term COVID-19 as an opportunity or as something positive, because it is definitely not positive, and I wish it never happened!) might not have been a choice and was forced on the world by COVID-19, but this is not the first time that the world faced a widespread pandemic and it will not be the last. Every time we faced something like this (global pandemic, world wars, etc.) in the past, we have come out of it stronger and better prepared for the future, so we might as well try to make the best of a bad situation now too.

Companies and individuals around the world are seizing on this opportunity that the challenge of COVID-19 has provided. New ways to think and work, new processes and operations, new businesses and technology, new products and services, and finally, new ways of managing events.

One of the sectors that have suffered greatly, at least in the short term, is Event Management. I mean, one of the basic ways of preventing the spread of COVID-19 is social distancing, and that is the antithesis of a successful event.

The following are some of the challenges and/or solutions that event managers have come up with in dealing with COVID-19.

Cancellation: Events are being cancelled, primarily because the fear and risks are real, and it is always better to be safe than sorry! However, the silver lining is events still need to take place, especially in the corporate world. New products and services still need to be announced and launched, Comic Con needs to take place to announce new movies and television shows, and to keep the fans hooked.

A royal wedding event in times before Covid-19

Opportunity: While events like “grand weddings” might be a thing of the past, at least for the immediate future, the opportunity still exists to plan for a classy, intimate, and yet a memorable wedding. After all, the wedding day will always be one of the most important days in a couple’s married life, and couples still need to get married (life doesn’t come to a halt because of COVID-19) and make their day special. A grand wedding reception can always be planned for when things return back to normal, until then, recordings of the wedding can be shared with extended friends and family. Planning for an intimate, yet memorable wedding can challenge the creativity of an event planner, but in this case, it is the challenge to overcome.

Technology: That was on the personal side of things. I believe it is a lot simpler on the corporate side. Technology has made it a lot easier to plan corporate events and products launches. Earlier this month, Samsung had their Galaxy Unpacked August 2020 event, and unlike previous years, their entire audience – from the media, to reviewers, to creators – joined them virtually. Also, most of the product launches looked like they were pre-recorded and professionally edited (I felt it gave it a more completed look overall, polishing out the rough edges that were visible in previous years).

A similar strategy was adopted in this year’s Democratic National Convention, in the United States of America. Apart from the day’s presenters, most of the key speakers, spoke from their home through pre-recorded messages for the nation. Only the candidates, whose acceptance speeches had to be live, addressed a greatly reduced live audience. And even here the event was planned in such a way that it tried to adhere to COVID-19 safety measures – like having the live audience being seated 6 feet apart and wearing a mask.

Democratic National Convention 2020

Events similar to Comic Con have adopted a similar strategy to Samsung, having invited their audience to participate online, hosting pre-recorded interviews of creators, developers, and stars that the audience can view. While at the same time, having interactive sessions through video conferencing/streaming with live chat options with the stars and creators of new shows.

Staffing and Salaries: With the cancellation of events comes loss of business and revenue, and by extension (maybe) downsizing and layoffs. Because, lets face it, if companies don’t earn, they can’t pay. For those that have not been affected by downsizing, the beautiful thing about being an event management professional is the ability to work from anywhere, at least most of the time. All that is needed is your mobile phone and your laptop (and something, or someone, to occupy the kids).

Training and Planning: For the bigger event management firms that have a large clientele, this time is a great opportunity to train their staff and plan for the future. All events take time to plan and having the right vendors in place with an optimised supply chain will go a long way in bring down costs and the turnaround time in executing a successful event. Because once things go back to normal, I have a feeling that there will be a rush of back to back events, to make up for lost opportunities.

RKC's residency event - before and after Covid-19
RKC’s residency event – before and after Covid-19

If you are interested in learning and being better prepared for the opportunities in event management, Robert Kennedy College through our exclusive partnership with the University of Salford, UK, offers a 100% Online MSc in International Events Management to better prepare you for the challenges to come.

You can chat LIVE on WhatsApp with one of our Education Advisors for more information on all the programmes we offer, application process, and for information on discounts we might be offering at this time.

Energy and Sustainability: Everything you need to know

In my last blog, I spoke about Leadership and Sustainability while explaining briefly what sustainability is and its three interlocking aspects. One of the three interlocking aspects was the Environmental sustainability. Environmental sustainability is about the environmental impacts associated with the business while ecological sustainability is about its impacts on biodiversity. And what affects both environmental and ecological sustainability is Energy. 

I guess you take the hint that in this blog I will talk about Energy and Sustainability.

Energy constitutes an important part of the environment. Energy production is a dominant contributor to climate change, accounting for 60% of total global greenhouse gas emissions.

Energy has always remained a critical pillar contributing to human well-being and poverty alleviation. It is important for economic development. Over the centuries, the ways and means by which we source energy has changed dramatically. One of the most critical challenges that the world faces today is sufficient access to clean energy for all. Hence the United Nations Sustainable Development Goal 7 (SDG 7), which calls for universal access to sustainable energy by 2030. 

Evolution of energy sources

Our historical and current energy systems are dominantly based on fossil fuels like coal, oil, and gas. Fossil energy was a fundamental driver of the Industrial Revolution. It also led to the technological, social, and economic development. Our energy production systems have important environmental impacts with carbon dioxide (CO2) and other greenhouse gases that the fossil fuels produce. 

It is because of these negative impacts of fossil energy that the world needs to find alternative sources of energy, sources that have a lower impact on the environment.

In order to better understand the energy requirements and eventual transition to cleaner sources, it is important to understand how the energy consumption has changed in a region and across the world; how the energy sources have evolved and what kind of access society has to which energy sources.

For example, according to a World Bank report 2016, only 7% of the world’s low-income households have access to clean fuels and technologies for cooking; the average share in Sub-Saharan Africa was 13%; and approximately one-third in South Asia. An in-depth analysis of these factors would truly reveal our energy requirements and energy source evolution. 

The renewable sources of energy broadly include: the traditional biomass (burning of wood, agricultural waste biomass, and the forestry materials), hydropower, solar, wind energy, and other renewables like geothermal energy. 

Let’s have a look at global energy consumption.

Global energy consumption

The chart below captures the energy consumption pattern from early 1800s to modern world 2019. While our dependency on traditional biomass has more or less remainedconstant over 219 years, energy production from renewable sources is still a significantly low percentage as compared to total energy generation through fossil fuels.

How much Energy does the World consume:

Global Fossil Fuel Consumption

As seen in the chart below, the main sources of fossil fuel production and consumption are coal, crude oil, and natural gas. Coal was the sole source of energy production until the 1870s after which oil and gas took over. Gas production was 14,119 TWh and oil production 37,024 TWh. Over two decades, it increased to 53,620 TWh and 39,292 TWhrespectively. 

Global renewable energy consumption 

The Paris climate agreement (December 2015) sets long-term targets for its member nations like reducing global greenhouse gas emissions. There is an ever increasing need of renewable sources to mitigate the greenhouse gas emissions. This can be achieved with two sources of energy – the renewable technologies and nuclear energy. The chart below shows the renewable energy generation from the 1960s to 2018. 

The process of transitioning from the fossil fuels to the renewable sources is termed as decarbonisation. The modern renewables including hydropower, solar, wind, geothermal,and modern biofuel production show a considerable increase since the 1960s with the world producing approximately 6.63TWh of modern renewable energy in 2018. Hydropower accounts for more than 70% of this total production. 

Affordable and clean energy – why does it matter?

First the question is “why do we need affordable and clean energy?” and second “what kind of sustainable energy sources?”. It is one of the United Nations Sustainable development goals to have affordable and clean energy. 

So why does it really matter?

1. Economic Development: Nations need energy and electricity to power their economies. Without a sustainable source governments cannot achieve sustainable economic development.

2. Reduce Disparity: The divide of the rich and the poor, the privileged and the under-privileged has widened amongst the developed, developing, and third world countries. About 789 million people around the world lack access to electricity (https://www.un.org/sustainabledevelopment/energy/)


3. Reduce air pollution: Clean energy is the only solution to the growing air-pollution concerns caused by coal, oil,and gas.4. Better healthcare: Energy is key in facilitating state-of-art healthcare facilities in a country. Fighting diseases, formulating vaccination, and fighting pandemics such as COVID-19 is attainable with a steady supply of energy – even better with renewable and clean one. 

I truly believe that every one of us has a role to play in energy consumption / energy saving, reducing greenhouse emissions. A small effort such as switching off the meeting room lights after a meeting, or taking a bike or public transport or walking can go a long way in reducing greenhouse emissions. And for those who live, breathe, and sleep energy, we offer a 100% Online MBA in Energy & Sustainability. Chat with our advisors for more information. 

Challenges facing Procurement, Logistics and Supply Chain Management professionals in Africa

Once I started writing this blog, I realised my folly. The topic of my blog might sound simple, it was anything but, especially for me – (1) my knowledge of Procurement, Logistics and Supply Chain Management (PLSCM) is entirely academic, and (2) I am not African, nor have I ever worked or even visited Africa.

But I do know that Africa is the future and has the potential for dramatic growth (if she is able to tap into that potential), and effective management of PLSCM will play a pivotal part in this future, given the resources in raw materials that Africa has.

And hence my topic, and my folly, and something I felt needed to be done.

What I didn’t realise when I picked this topic was the resources I had on hand. As of today, Robert Kennedy College (RKC) has a very large number of students from Africa who are doing or have successfully completed our 100% Online MSc programme in Procurement, Logistics and Supply Chain Management, and this is the resource I tapped into when writing this blog. 

I conducted an online survey of these students (of which about a hundred participated) and asked them about the challenges they face as PLSCM professionals in Africa, the image below indicates a country wise breakup of the response we received from our students to the survey.

Country wise breakup of the survey response received

The following are the top five responses I got back from the survey. Now, while this blog is Africa-centric, I find that these challenges are universal, and effect Africa as a whole, other developing nations, and even the developed or “first world” nations to some degree.

Top 5 challenges facing PLSCM professionals in Africa

Infrastructure – is the foundation on which a strong PLSCM function is built. The whole point of having a streamlined and efficient PLSCM department is to effectively purchase (at best costs) and move raw materials and finished products from point to point in a timely and less resource intensive manner. Efficiency also means having the products readily available, while at the same time not leaving them idling in a storehouse somewhere. To enable this, state of the art, physical infrastructure is needed – from roads and railways to airports, seaports, and safe and secure areas (such as industrial zones, etc.) for manufacturing and storage.

“A change in policy is required as there is a lack of willingness by African governments to invest in infrastructure development.”

Current student of our MSc programme in PLSCM

Corruption – the universal bane to businesses, and something that is global, encouraged and fostered by everyone involved, willingly or unwillingly. It is easy to blame a corrupt official for delays and holdups, until palms are greased to get thing moving without looking at the reasons why. Are you encouraging the behaviour by paying the bribe? Is your competitor paying bribes to hold you up? Why does the official need the money, is he paid enough? Are the laws strict enough to prevent corruption?

“Effective specially designed civic education programs at the grassroots level, to empower the people to make the right choice of leadership to drive the change that is needed.”

Graduate of our online MSc in PLCSM

Policy Change – As one of my former managers once told me “If you are comfortable then you are not growing”. And while this is true, who doesn’t like being comfortable? From our survey, this seems to hold especially true in Africa. For policy changes to take place, something big should have happened for the powers that be to even consider a change, and even then, comities have to be put in place to suggest the changes and then review the suggested changes, all this taking forever. By the time the policy change comes about, it will usually be outdated.

“A paradigm shift from traditional procurement method to e-procurement method. Also, government policies need to be critically reviewed across the board in order to encourage small and medium scale enterprises in Africa. Manufacturing sectors should not be left out as well as they are the process owners.”

A suggestion from one of our online MSc in PLSCM student

Stuck in time (Slow to incorporate modern methods) – A follow on to the previous point, it is not just the people in power who are slow to incorporate change, but also the people who do the work who are slow to embrace change as well. As the saying goes, “if it ain’t broke, don’t fix it”. But what people don’t realise is, it is not about fixing it, it is about bettering it. People get comfortable and don’t want to change or learn new ways of doing things, and then complain about the people above them making life difficult by not embracing change and current best practices.

“Changes in technology are associated with high set-up costs. Financial constraints are a major drawback, especially in some developing economies, when it comes to capital projects. Modern procurement is now taking place online, but many companies still haven’t adopted to these technological changes. Most functions now and procurement is done online while in Africa most countries still do their procurement manually. This is basically because of poor infrastructure, weak strategic alliances and reluctance to change that makes people not adopt these changes.”

A thought from one of our MSc PLSCM students

Cutting corners to save time – another universal truth. After doing a job for a period of time, we begin to believe that we know best, and can make a process better by cutting corners. But what we fail to understand is that we are but a single, small cog in the machine, and a process is in place to help the whole machine run smoother. By cutting corners and not following the process, all that might be achieved is to throw a spanner in the works. If you believe there is a better way to do something, take it to the management and make you case, it might just increase the efficiency of the whole machine.  

“Build Collaborative supportive systems and structures that work for both governments and stakeholders.”

Suggestion from a graduate of our online MSc in PLCSM

These are just some of the most basis challenges that a PLSCM professional faces in Africa. I am sure there are a lot more complicated and technical challenges out there that will confound even the most seasoned PLSCM professional. Constantly learning and getting your knowledge up-to-date is required to stay ahead of the curve. Robert Kennedy College, through our exclusive partnership with the University of Salford, UK, offers a 100% Online MSc in Procurement, Logistics and Supply Chain Management to better prepare you for the challenges to come. Here’s what our students said about this in our survey:

This is what our students had to say when asked during our survey

You can also chat LIVE on WhatsApp with one of our Education Advisors for more information on the programmes offered, application process, and for more information on any discounts we might be running in this rather strange period of our lives.

Women in RKC – Manal Al-Khaled – MA Leading Innovation and Change graduate

This week in our Women Day series, we have another special lady with us with her unique story through her Masters with Robert Kennedy College.  

Manal Al-Khaled is a graduate of the MA in Leading Innovation and Change (MALIC) programme, York St John University, UK. This programme was revamped and is now offered 100% online as MBA programme in Leading Innovation and Change.  

Manal Al-Khaled

Who is …

A short profile: 

Vidhi Kapoor (VK): Who are you, really? 

Manal Al-Khaled (MA): A mother, wife, daughter, a traveller, a reader and above all a woman !  

I grew up in a multicultural and multi-religious family; an Arab father and a Russian mother is a combination that gave me a wider cultural exposure at an early age. Growing up in the Middle East has enriched my knowledge of how great my desire was to not only be successful but “a successful woman”. I didn’t have much choice but to be educated and successful. I studied in Switzerland to obtain a Higher Swiss Diploma and a BA from the United Kingdom.  

With experience in the hospitality field, training and education, and international development in different parts of the world from Cyprus, Switzerland, the United Kingdom, Jordan and Bahrain, it wasn’t long before I realized I needed to do further self-development. I decided to do a Masters degree which I successfully completed at York St John University, MA in Leading Innovation and Change.  

I currently live and work in Canada, where I work as a project manager in a non-profit organization in the Toronto area.  

Getting back into education 

Your story of getting back to do a Master’s degree 

VK: What was the driving force behind your enrolling for an online degree? Who inspired you? What motivated you?

MA: In 2013, my daughters were only 4 and 5 years old when my husband lost his job due to political unrest in the region (Middle East). There was never a right time to do my Master’s degree. There were other financial priorities always and with 2 little kids and a full-time job, time was a luxury, that I didn’t have much of it or under my control. I kept postponing it for all the reasons in the world. Then it hit me, it’s now, no matter what. My father was my supporter all the way who believes education is the best time and money investment. No matter what life brings, with the proper education, not only people but nations rise. That was my turning point, I started my first module in January 2014.  

Today, I truly believe it was the best time investment I have made in a very long time. It was a rocky road indeed with some bumps. But in addition to family support, the instructors within the program were not only great academics but wonderful people that offered support where they could.  

VK: What were the thoughts/situations/people/challenges holding you back from starting (if any)? How did you overcome them? 

MA: There were many challenges, in my decision, and during the program. It was the time when my husband lost his job, so certainly, financially it was way far down the list as a priority. With two tiny kids, having sleepless nights and being needed as a mom at all times was also a struggle. Being a full-time employee working 9:00 am-5:00 pm added to this struggle. 

I learned to spend quality time with my children, and my evenings that went into reading a book or watching my favourite shows and movies, switched to reading the module related material, participating in class discussions and working on my assignments.  

I thought waking up every day at 6:00 am was early enough, but I have developed a habit of waking up at 4:00 am to catch up on my work and it eventually became the most productive time of my day.  

I believe the less options we have, the more determined we are to succeed. I didn’t allow myself to think of failure, I kept thinking of ways to succeed. We sometimes forget down the road the main reason why we did things. We don’t just join a Master’s degree programme for nothing. There’s always a reason. We just need to remind ourselves why we wanted it.  

VK: What surprised you the most when you started your studies? 

MA: A couple of things truly fascinated me when I first started. First, the high level of program delivery that is actually possible online; the whole concept was very new to me then. Access to libraries, articles, books and journals was amazing. Also, contacting classmates for any module helped share ideas and thoughts. Wonderful platform to have access to.  

The academic profiles of the instructors were jaw-dropping. Successful people with good knowledge of various industries made theory and practical gap way smaller than many might assume.  

 VK: Do you feel there are unique challenges women face when deciding to get back into education? 

Absolutely. No matter where you come from, women are still fighting to get equal rights in hiring, in wages and many others. Women, in many parts of the world, are still struggling in balancing between what they want to achieve and what is expected from them by society. Going back into education is challenging after starting a career path or starting a family and/or having kids. After living in many parts of the world, I came to realize that women are challenged everywhere not only in certain parts of the world. In the most progressed countries, women are still fighting for equality on different levels.  

Put all that together, going back to education is not always an easy path to choose, but in my opinion, it is certainly the right path.   

Manal works as a
project manager in a
non-profit organization in the Toronto area.

Getting the degree 

The work to get the degree – what did you learn, how did you balance, what would you do differently 

VK: Which programme did you do? Why? 

MA: I did MA in Leading Innovation and Change. I could not resist the program’s title and description. Being a woman who thrived to lead, to find new ways and to change, that was a dream come true. We all need change, we all ask for change, and yet, many are scared of change. The program gave me answers professionally and personally.  

VK: What is the single most important thing you learned during the programme? 

MA: The more you learn, the more you realize you want to learn more!  

VK: How did you balance work and studies? 

MA: In fact, it was work, studies, and family balance. Only through time management. I wish there was a magical method, but there isn’t. Time management and being efficient in using that time. As silly as it sounds, we get dragged sometimes in doing things for a long time that aren’t necessarily productive. I am old fashioned until today with my tasks, I always have a notebook with my tasks to complete for the day and they need to be ticked by the end of the day.  

VK: Any particular challenges to being a woman and studying online, or do you think all students face the same ones? 

MA: I believe that studying online has similar challenges for everyone but being a woman sometimes may add to those challenges with extra challenges to face in daily life.  

Life post degree 

What changed, if anything? 

VK: What’s new in your life since graduating / starting your studies? Any visible impact already? 

MA: Absolutely! Having a master’s degree has placed me on a more senior and managerial level in my career path.  

VK: Anything you are doing differently now because of the things you learned? 

MA: This question is being answered during the COVID-19 shutdowns worldwide and organizations shifting to working from home. I had to be part of a major organizational change from delivering service to clients face to face without having the option of working from home, to an organization that shifted all services delivered to clients to online and everyone is working from home. Being part of the management team and leading my team through that change successfully and smoothly was mainly about my knowledge gained in the program on how to lead and implement change in an organization and its impact on both the organization and individuals.  

VK: Do you feel that getting a Master’s degree or doing other online programmes can reduce gender discrimination in the workplace? 

MA: Yes. Professional development is essential in any career growth. Doing it online at your own time and pace allows a wider range of individuals to be part of this development. This will allow more females to enrol in various programs to develop their skills and advance in their careers and they will compete professionally with other colleagues based on their knowledge rather than gender.  

Advice for other women 

Or other students, really. 

VK: Imagine you could send a message back in time to your pre-degree self: what would it be? 

MA: Use time efficiently, do not get distracted. Focus on what you want and make it happen. Always remember, success feels good and make this your motivation 

VK: Imagine you could send an object back in time to your pre-degree self: what would it be? 

MA: A good lumbar support office chair. 

Closing thoughts 

VK: Anything else you would like to add that could help with the goal of increasing women’s participation/access to a Master’s degree? 

MA: Women in history have succeeded in everything from raising families to leading armies. There’s still a large gender gap in women’s roles in decision making and leadership. Women sometimes need to work harder to reach those positions. Education is a great tool for success. Follow your dreams and make them happen.  

How about that! A good lumbar support office chair – that sure is one original suggestion, Manal! Manal’s advice to buckle up and be prepared for the challenges of the Master’s programme should be taken to heart.  

Do you see yourself going through this wonderful journey? Share your thoughts with us, what motivated you or what stops you from enrolling in your dream Masters programme in the comments below. 

The Internet of Things – Wooohhaat?

The first time I heard the phrase “The Internet of Things (IoT)” (and that was not too long ago), my reaction was – “Wooohhaat the hell is that?! Speak English man!”

Now, my understanding of IoT is still very limited, and when I decided to write a blog on one of the new programmes we at Robert Kennedy College (RKC) launched through our exclusive partnership with the University of Cumbria (UoC), UK – 100% Online MSc Computer Science and International Business, I was happy to find that one of the modules in the programme was IoT.

Now, what can one actually write about a management programme in Computer Science and International Business? I certainly couldn’t think of anything, apart from information about the programme, which can anyway be found on our website. So, I decided to get a better understanding of IoT and pass it on to all those in the same boat as I, or who may be looking to do this programme with us.  

What is the Internet of Things?

We live in a digital world and have reached a point where most anything in the digital space can basically talk to other “things” digital and share data – we can share data through networking between our communication devices, between multiple and different apps and software. But until quite recently, this sharing was not possible in the physical world.

But now, technology has advanced to the point where we are able to build a network of multiple physical objects, connect it to the internet, to send, receive, and interpret data. And this is the Internet of Things.

I know it sounds complicated, but nowadays, we actually see it in a number of places and don’t actually realise it, taking it for granted. I saw it work at the end of last year and was impressed but did not know what I was looking at. 

My family and I were on holiday in Abu Dhabi and were lucky enough to be staying at W Hotel, Yas Island, and got an upgrade to a suite. The entire room was connected. As an example, every item in the minibar was detected and listed as removed on a screen. Housekeeping restocked as soon as we were out of the room and it was billed automatically.

People who use Google Home, Apple Homekit, Amazon Alexa, or Philips Hue are already familiar with the technology. 

How does IoT actually work?

The working of IoT can basically be broken down into four sections:

  • Hardware – is what helps us connect digital items to physical objects. The hardware is what senses things and converts that to data. 
  • Data – is the information that the hardware collects. It is what will help us make sense of how everything is working, becoming the true universal language, the universal language of “things”.
  • Software – is what interprets all the information and enables the use of information. Software is what takes data from the hardware and extracts value for the end user. 
  • Connectivity – without connectivity there is no IoT. 2g, 4g, 5g, wi-fi, Bluetooth, without connectivity there is no exchange of data and IoT would have only remained a concept that some genius penned down. 

Is IoT practical?

The simple answer is – YES! This is not science fiction; it is already is daily use. It is cheap and easy to build – the hardware can be bought out of the box, the software is readily available (that is, for those of us too lazy or who don’t have the knowledge to make or create it on our own, but are good at marketing and selling). And finally, they are simple and easy to use, especially if you make it compatible with Google, Apple and Amazon. And because of cloud computing and networking, IoT can be done from anywhere, at a low cost, with minimal maintenance. 

In fact, most of us already use IoT today, from turning on our Philips Hue lights to a colour and brightness matching our mood, to automatically switching on or off our air conditioner and heating systems, to security systems that monitor our homes and alert us when there is an unauthorised entry. All this is done live, from the tips of our fingers, with your preferences backed up on the cloud and available across all systems.

The impact of IoT on industry

According to a McKinsey & Company report in 2017, the impact of IoT across industry will be approximately US$11 Trillion annually by the year 2025.

The impact on industry is already telling, especially in terms of cost savings. As an example, vertical farms, where the only human interaction needed is at the time of planting. Watering, trimming, and harvesting are all taken care of by IoT systems.

Another good example of IoT integration to reduce costs and increase profitability is the city of Barcelona, which was one of the first European cities to adapt smart city technologies. Simple implementation of parking sensors informing motorists of where parking spaces are available has increased the revenue generated from parking to over US$50 million per year. By having IoT systems in public lighting has enabled Barcelona city to reduce their energy costs by over US$37 million per year. And finally, their smart gardens have saved them US$58 million a year by just efficient water usage.

And as technology is always changing, the city of Barcelona has also incorporated these changes to have a direct and positive impact on the lives of its residents. The use of smart phones has enabled residents to receive instant alerts and updates from the city about employment, housing, administration, mobility, health services, security and utilities. 

A recent study (2018) of McKinsey: Smart Cities: Digital solutions for a more livable future distinguished 55 applications within the fields shown below. According to this study, these applications are capable to improve quality of live by 10 – 30%.

Now for the cons of IoT

The “force” cannot exist without the “dark side” (Star Wars reference), and now that we have ranted and raved about how wonderful IoT is, here are a couple of its more obvious drawbacks. 

The biggest and most obvious disadvantage of IoT is data security and privacy. As mentioned earlier, creating an IoT device is not too difficult or expensive to make, and in their rush to become the first mover and trendsetter, most manufacturers tend to overlook the security aspect of IoT. Keep in mind, in most cases, you will have to enter your personal information, and in some cases, even your credit card information to effectively use your IoT enable devices. Now, these devices usually work in a network and are on the cloud, so if there isn’t firewalls and security, your privacy and data can be at risk. 

Another unexpected drawback, if you can even consider it that, as it is caused due to the increase in efficiency due to implementation of IoT, is to increase in the short-term unemployment. With the increase in efficiency, the workforce required to do a particular job will be streamlined. While this has the positive impact of reducing costs and the turnaround time to job completion, it also has the unintended consequences of leaving a large percentage of the workforce either unemployed or having to be retrained in a new job skill.

A good example of the massive impact IoT is having on the retail industry is Amazon Go. The evolution of how everything from merchandising and stocking, supply chain management, human resources, and billing, in the retail industry is just amazing to see.


Finally, the importance and potential future impact of IoT cannot be understated, especially in the era of social distancing. The judicious and responsible implementation of IoT will free up humanity to do what we do best – create, innovate, learn, socialise and moving on to the next “big thing”. Which is why IoT, as a study module, is integral to a number of programmes offered by Robert Kennedy College

You can also chat LIVE on WhatsApp with one of our Education Advisors for more information on the programmes offered, application process, and for more information on any discounts we might be running in this rather strange period of our lives.

All you want to know about Sustainable Leadership

“Denmark based renewable energy provider, Ørsted, revamped their business model completely by being a fully renewable power provider. The company moved from being heavily coal intensive to using renewable sources to produce energy. Their carbon emissions have reduced by 83%.” 

“Kering SA, the French firm that owns several consumer-facing brands like Gucci, Alexander McQueen, YSL sources 40% of its products from certified sustainable sources. Also, 60% of the company’s board is composed of women showcasing gender equality”.  

“Neste, a Finnish company, has more than 50% of its investments into the development of renewable biofuels”.

“Lyft recently announced that all its rides will be carbon neutral.” 

These are just a few examples of headlines showcasing corporate sustainability accomplishments. From sustainable food to sustainable energy, we look up to our leaders to lead towards a sustainable world.  

What is sustainable leadership really? Let’s explore together! 

What is Sustainability? 

Sustainability can simply be defined as the ability to sustain (Sustain-Ability). The UN World Commission on Environment and Development defines sustainable development as the development that meets the needs of the present without compromising the ability of future generations to meet their own needs. 

Sustainability encompasses 3 interlocking aspects:  

  1. Environmental: Environmental sustainability is about the environmental impacts associated with business while ecological sustainability is about its impacts on biodiversity. 
  1. Social: Social sustainability deals with the social impacts of a business – how are people and communities affected, internally as well as externally? 
  1. Economic: Commercial and economic sustainability is a reflection of a company’s ability to carry on business and generate profit to sustain its viability. 

All the above three interlocking aspects are intertwined with the regulatory sustainability aspect that requires organizations to comply with government regulations and law.  

When translated to the business context, sustainability is increasingly being realized as the new normal. Businesses understand that they cannot just selfishly operate for profits. They use resources from society and nature, and therefore owe some responsibility towards society. The elements of the triple bottom line – People, Planet, and Profits, are inter-reliant. Society depends on the economy and the economy depends on the global ecosystem. The ultimate bottom line is the health of the eco-system. 

The concept of corporate sustainability is still developing and is debatable. Sustainability should be understood as a concept that has been socially and politically constructed that reflects the interests and values of those involved like the business owners, social groups, and other institutions.  

Sustainable Leadership 

Sustainability is a wide-ranging concept with universal applicability. Businesses have always been about profitability at the expense of sustainability initiatives. While there is no denying the fact that most for-profit corporations run for maximizing return on investment for shareholders, the contribution of sustainability in enhancing or detracting bottom lines can no longer be ignored by businesses. 

Sustainable Leadership embraces the triple bottom line concept and can be defined as the mindful actions and behaviours of the leaders that embrace a global worldview. It recognizes the connection between the planet and humanity and through personal and organizational choices creates positive environmental and social change. 

Globalisation and increased awareness have led to increasing social pressure in society that is contributing to a shift in the type of leadership of corporations. And sustainable leadership is not only something that can make business operations sustainable and eco-friendly, it can also help a company’s bottom line. Society judges the decisions of CEOs and looks for innovative solutions from the world leaders. 

Being sustainable is not merely a regulatory requirement for businesses to comply with. The corporations want to leverage their positions and increase profitability by supporting environmental and sustainability initiatives. Businesses want to look good and portray that they are not just about profits, but care about their impact on society, the environment, and the local community. 

Principles of Sustainable Leadership  

  1. Global Benefit: Gone are the days when corporations could get away with environmental damages and gender inequalities. Societies and the environment benefit when CEOs and companies prioritize sustainable leadership because environment, society, and governance (ESG) are added to the bottom line. Being responsible and adopting sustainable leadership makes money! 
  1. Understanding and establishing the system interconnections: A sustainable leader is foresighted in recognising the inter-reliance and impact of the three P factors (People, Planet, and Profits) on each other.  
  1. Transform from within: It is critical that more leaders integrate sustainability in their business strategies and can shift the company culture in the process.  
  1. Protect the environment and society: Business leaders need to pay attention to the impact their businesses have on people and environment and minimise it. 
  1. Lead by example: The only way others will follow and adopt your initiatives is when you hold yourself responsible in the first place for adhering to those initiatives (to reduce waste and increase efficiency, etc.).

It is interesting to find what initiatives different corporations adopt to become global leaders in sustainability. Here are the top 10 sustainability leaders of 2019 according to the GlobeScan-SustainAbility Leaders Survey: 

Source: The GlobeScan-SustainAbility Leaders Survey 

Here’s a great example of sustainable leadership: 

Walmart’s Sustainability Project Gigaton. 

Project Gigaton is a Walmart initiative to avoid one billion metric tons (one gigaton) of greenhouse gas emissions from the global value chain by 2030. This commitment is a cornerstone of Walmart’s approved Science-Based Target.  

Through Project Gigaton, suppliers can take their sustainability efforts to the next level through goal setting to reduce emissions in their own operations and value chain. Since the program was introduced in 2017, over 1,000 Walmart suppliers have collectively reported more than 93 million metric tons towards the goal.  

CDP recently awarded Walmart an A- grade in its most recent environmental scorecard ranking.  

Despite the global corporations’ initiatives towards sustainability and adopting sustainable business practices, the progress has been far from satisfactory.  A report published in 2019 at the United Nations by the United Nations Global Compact and the business consultancy Accenture finds that just 21% of CEOs believe business is playing a critical role in contributing to the global sustainability goals and that fewer than half are integrating sustainability into their business operations. The world requires more sustainability leaders.  

Designed for tomorrow’s leader, our online MBA in Leadership and Sustainability creates distinctive managers with a unique leadership-oriented career opportunity. Calling future leaders who share a vision of a sustainable future!  

When the world came to a halt and so did Tourism

My bucket list was full for 2020. I was looking forward to travelling for business and leisure. I did none of that so far, and I believe I will not be able to before 2021 either.

According to the United Nations World Tourism Organization (UNWTO), tourism is the world’s 5th fastest growing industry, with one billion international travellers, $1.53 trillion in global revenues, and 5% growth globally per year. Much of that growth is coming from the emerging middle classes in Brazil, Russia, India, China, and Mexico. 

Travel and tourism are among the world’s largest industries with a total contribution to the global economy of approximately 9.25 trillion USD in 2019.  

Year Direct contribution Total contribution 
2006 1,629.02 5,160.35 
2007 1,809.37 5,765.03 
2008 1,928.47 6,259.57 
2009 1,794.88 5,803.03 
2010 1,911.51 6,108.56 
2011 2,157.06 6,925.29 
2012 2,207.37 7,094.29 
2013 2,304.81 7,432.19 
2014 2,388.31 7,674.79 
2015 2,320.93 7,444.04 
2016 2,381.1 7,650.17 
2017 2,567.88 8,240.74 
2018 2,750.65 8,810.96 
The direct and total contribution of travel and tourism to GDP from 2006 to 2019 (in billion U.S. dollars)

The Current Tourism Situation

Until the end of 2019, the tourism industry’s growth continued to outpace global economic growth, bearing witness to its huge potential to deliver development opportunities across the world. This comes with its sustainability challenges though.  

But everything changed with the unprecedented disruption caused by COVID-19. With restrictions on travel in most, if not all, global destinations, tourism remains one of the worst affected of all sectors.  

Fig 1

In the first quarter of 2020, US$ 195 billion were lost in export revenues from international tourism with 180 million fewer international tourist arrivals (Fig 1). Potentially, there will be US$910 billion to US$ 1.2 trillion overall loss in export revenues from tourism. The industry is destined to lose 100 to 120 million direct tourism jobs globally (Fig 2). 

Fig 2

Tourism was at its peak owing to social media exposure, viral videos of exotic locations, Instagram travel posts by influencers and bloggers writing about their own travelling experiences to a new country. People have begun to cherish the interconnectedness and knowledge they gained as a global traveller. As a result, travelling is one hobby or interest that many have developed.

Post COVID-19 pandemic, tourism will continue to be among the worst-hit sectors. As I wrote this, many are still fearful, flights are still grounded and companies are being bailed out or facing bankruptcy, borders have been closed, few are travelling – there looms uncertainty on the future of tourism. With social distancing laws in effect in every country, the spread of COVID-19 has dramatically derailed businesses, communities, and livelihoods across the globe.  

HOW WILL TRAVEL LOOK LIKE?  – THE NEW NORMAL 

Travel and tourism has come to a complete standstill. Hundreds and thousands of people were left stranded in foreign countries, across borders, on cruise ships as countries closed borders for non-essential travel. Only a few rescue flights are operating to repatriate people to their home countries. The global lockdown disrupted leisure, business, and student travel. 

Governments have been trying to bring the revival process in phases. In Phase 1, only essential services like groceries, medical care, food take outs were open. Phase 2 brought more relaxation with opening of other non-essential services like barbers, spas, dentists etc. Phase 3 allowed opening of retail stores, malls, dining-in at restaurants, opening the national parks and allowing gatherings among close social circles. International travel still remains largely closed across the continents. The travel and tourism experts believe it will take greater effort to build that confidence back with the travellers before they venture out.  

So given these conditions, when things start to normalize and people eventually begin to hit the road, how will travel look like? 

REVIVING TOURISM  

The crisis has forced the industry to re-think tourism for the future. Because the way we travel will never be the same again.  

Small progressive steps need to be taken to bring the industry back on its feet. As the crisis evolves, world governments and industry participants, big or small, work to identify key priorities to facilitate a short term, medium, and long-term revival plan. These include the following considerations: 

1.     Lifting travel restrictions: International travel does not seem to be plausible at the time. Closed borders for non-essential travel, countries deemed unsafe for travelling, quarantine requirements imposed by several governments will act as the international travel deterrent in the foreseeable future. Slowly the governments have uplifted restrictions for domestic travel. Local travel will provide a chance for driving recovery and support tourism business.  

2.     Rethink Tourism: As it is rightly said, ‘Necessity is the mother of invention’. Hotels, restaurants, tourist destinations will have to rebuild and revamp their strategy and think innovatively to attract visitors and tourists.  

3.     Restore traveller confidence: People will tend to alter their mode of transport, drive rather than do air-travel; choose alternate accommodation like sanitized rental homes rather than hotels. Committing to the health and safety of customers, businesses will need to build travellers’ confidence.  

Beyond immediate measures to support the tourism sector, countries are also shifting to develop recovery measures. 

MAKE HAY WHEN THE SUN SHINES 

The measures we put in place today will shape the tourism of tomorrow.While it may seem to be the worst industry to build a career in right now, Tourism has always survived not one, but many economic crises.

As things improve slowly, the industry once again will witness millions of travellers flocking from one country to another, resulting in an increased demand for tourism professionals. We need visionaries and people with a passion to take tourism to a new level – you can be one of them through our 100% online MBA in Tourism that Robert Kennedy College offers in exclusive partnership with the University of Cumbria.